In keeping with tradition, all of our services and items are sold as a novelty or curio only. We make no guarantees and offer no refunds, except in the event that an item is accidentally paid for twice. Every item is made at the time of order and is made specifically for you in a personalized way, as such they do not qualify for a refund. Always consult a professional in their field for medical, financial, or other sensitive areas as we are not experts in these fields and as such can only offer our services as an addition to, not a replacement for any needed professional help.